Brett Bayne
2004-01-25 19:14:36 UTC
Four or five years ago, when digital cable was offered to subscribers
(I think it was Media One here in L.A. back then; it is now Comcast),
I was one of the first people to sign up. Unfortunately, I experienced
severe and frequent tiling problems, forcing me to go back to the
analog box.
When analog customers were told that they were losing some programming
(including some HBOs) unless they upgraded to digital, I called to
complain to Comcast about my previous problems with digital. I was
told that all of the problems had been resolved regarding tiling, that
the underground cables were insufficient before but are 100 percent
better now, and that I should try it again.
Yesterday, I received a digital box (and had to reconfigure my entire
TiVo setup to accommodate it). Everything looked great.
Until this morning.
Again, the awful tiling is back. Most channels show me a title card
that simply says something to the effect of, "This channel should be
available shortly. Please wait a moment." But on others, the tiling is
so severe as to be unwatchable. What is causing this? What's the
solution? I would go to satellite, except I live in an apartment
building where that's not an option.
Thanks,
Brett
***@aol.com
(I think it was Media One here in L.A. back then; it is now Comcast),
I was one of the first people to sign up. Unfortunately, I experienced
severe and frequent tiling problems, forcing me to go back to the
analog box.
When analog customers were told that they were losing some programming
(including some HBOs) unless they upgraded to digital, I called to
complain to Comcast about my previous problems with digital. I was
told that all of the problems had been resolved regarding tiling, that
the underground cables were insufficient before but are 100 percent
better now, and that I should try it again.
Yesterday, I received a digital box (and had to reconfigure my entire
TiVo setup to accommodate it). Everything looked great.
Until this morning.
Again, the awful tiling is back. Most channels show me a title card
that simply says something to the effect of, "This channel should be
available shortly. Please wait a moment." But on others, the tiling is
so severe as to be unwatchable. What is causing this? What's the
solution? I would go to satellite, except I live in an apartment
building where that's not an option.
Thanks,
Brett
***@aol.com